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Frequently Asked Questions
Afterpay is an instalment payment option, a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments every 2 weeks without any interest when all payments are made on time.
Just shop on oneskee.com and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa/Mastercard). If you’ve used Afterpay before then you just need to log into your account. Then complete your order and it’s that easy.
Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments.
Yes, your bag value must be over £10 to use Afterpay on Oneskee.
Afterpay is only offered to our customers who have a US/Canada/Austrilian/New Zealand billing address. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.
A late payment fee of £6 will be charged to your account if funds are not available when the automatic payment is due. An additional £6 fee will then be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
Afterpay orders are delivered within our standard delivery timeframes like any normal order from Oneskee.
Afterpay returns will follow our standard returns process. Please note, refunds for Afterpay will be refunded from oneskee.com to Afterpay and we cannot provide an exchange or cash refund. As soon as the refund has been processed it will drop into your online Afterpay account.
Do you have more questions about Afterpay returns? Check out our refunds and returns help centre.
Yes, you can also use a promotional code with Clearpay to pay for your purchase as long as the basket value is over £10.