Terms & Conditions
Last Updated: July 2026
Oneskee Clothing Ltd (15771968) is the company which owns the Oneskee brand. The company's registered address is 4 Edison Village, Nottingham, England, NG7 2RF. All transactions on Oneskee's website form a contract between you ("the Customer") and "Oneskee". We have detailed the terms and conditions under which Oneskee operates its website and which you as a consumer, the "Customer", accept by that use. These terms and conditions spell out what you can expect from Oneskee and what Oneskee can expect from you by your use of our website. By using our website you acknowledge and accept these terms and conditions and agree to be legally bound by them.
Shipping and returns
Please visit our dedicated page for more information here.
Prices
Prices are as set out on the website and include VAT at the current rate where applicable. We reserve the right to alter prices at any time.
Availability
All orders for products are subject to availability.
Colour representation
Oneskee understands how important colour is when buying clothing. Every effort has been made to ensure that product photography on our website is representative of the actual product. When viewing products online, please note that different devices and screen settings may result in a slight variance between the colour shown and the actual product. While we endeavour to ensure that photographs and product descriptions are accurate, you may return your item for a full refund if your expectations are not completely met, subject to our Returns Policy.
Security Checks
Oneskee has a zero-tolerance policy regarding the use of fraudulent payment methods and has implemented a number of systems to protect customers from fraud. Oneskee undertakes a number of random security checks, some of which may involve contacting you. These checks provide additional consumer protection against fraudulent use of payment cards.
Right to cancel
As a consumer purchasing online, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason. This right is provided under the Consumer Contracts Regulations 2013. To exercise your right to cancel, you must notify us within this 14-day period by contacting us via the Contact Us page on our website. You must then return the goods within 14 days of notifying us of your cancellation. Returned items must be unworn and in their original condition with all tags attached. Refunds will be issued within 14 days of us receiving the returned goods. Please note that the cost of return postage is your responsibility unless the item is faulty or incorrectly described. This cancellation right does not apply to items that have been personalised or made to order.
Your statutory rights
Nothing in these Terms and Conditions affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015. If goods are faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement, or refund. For further information about your statutory rights, contact your local Citizens Advice Bureau or visit www.gov.uk/consumer-protection-rights.
Complaints
If you have a complaint about any aspect of your experience with Oneskee, please contact us via the Contact Us page on our website. We aim to acknowledge all complaints within 2 business days and resolve them within 14 business days. If you remain dissatisfied after following our complaints process, please refer to the Alternative Dispute Resolution section above.
Legal information
Oneskee takes every care to ensure that information contained in its website is accurate. However, due to the inherent nature of the Internet, errors and omissions can occur. Additionally, interruptions to the service may occur from time to time. This website is therefore provided for your use on an "as is" basis. Oneskee does not accept any liability of any kind arising from any inaccuracies or omissions of information, or interruptions in service availability during your use of this website.
Content rights of the website
The copyright and all other rights in material contained on Oneskee's website are owned exclusively by Oneskee. As a visitor you are entitled to a single download of the material for private viewing purposes only. You are not allowed to distribute any content for commercial or business use in any form whatsoever without the prior written consent of the brand owner.
Copyright & trademark
The content of these Oneskee pages (including pictures, designs, logos, videos, photographs, characters and comments) are the copyright, trademark, or registered trademark of Oneskee Clothing Ltd. All rights to these images, products and information are reserved by Oneskee. The reproduction, co-distribution, or incorporation into any other work of part or all of the available data on this website in any form is prohibited without the prior written consent of Oneskee. Access to copyright and trademark material is provided for the sole purpose of placing an order and shopping with Oneskee. Notwithstanding the above, you will not be restricted from copying, printing or downloading material for the purpose of sharing for personal use, provided that you acknowledge Oneskee as the source at all times.
Limitation of liability
In no event will Oneskee be liable to any party for any indirect, incidental, special or punitive damages resulting from or incurred in the use of this site or any linked site, including without limitation any alleged loss of profit or revenues, cost of replacement, business interruptions, loss of data, or damages resulting from use of or reliance on any information contained within Oneskee's website.
Alternative dispute resolution
If you have a complaint that we have been unable to resolve to your satisfaction, you may be able to refer it to an Alternative Dispute Resolution (ADR) provider. We are not obliged to participate in ADR, but you can find more information about ADR schemes through the Chartered Trading Standards Institute at www.tradingstandards.uk. You may also submit a complaint via the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr, though as a UK-based business this platform may have limited applicability post-Brexit.
Jurisdiction
The control and management of the Oneskee website is exercised by the brand owner, Oneskee Clothing Ltd. The use of the website is governed by the Laws of England and Wales. By using the website you acknowledge that you will be bound by the Laws of England and Wales. Any dispute arising between Oneskee and you the Customer from the use of its website or the purchase of goods from Oneskee shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Oneskee privacy
Oneskee acknowledges that when you shop online you wish to know that your personal details including payment details are kept secure. All information obtained by Oneskee during your visit to the website or in response to any communication made to you by Oneskee will be for the exclusive use of Oneskee only. Oneskee does not rent or sell its customer data to third parties in any format. Oneskee is committed to protecting your privacy.
Information obtained and its use
When ordering products from the Oneskee website, Oneskee will need to know your name, delivery address, email address and payment details in order to fulfil your order. Additionally, we may ask you to provide a contact telephone or mobile number to assist with delivery. For customers who have opted in to marketing communications, we reserve the right to contact you with information we believe may be of interest. Please view our Privacy Policy for further information.
Consent to use of the website
By using Oneskee's website you acknowledge and accept the terms and conditions of the various trading policies of Oneskee contained in these Terms and Conditions, Privacy Policy, and other information published on this website. You are also consenting to the collection and storage of data you freely provide, in line with our privacy policy. Oneskee complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and processes all personal data securely and in accordance with applicable law.
Severability
If any provision of these Terms and Conditions is found by a court or regulatory authority to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable. All other provisions will remain in full force and effect.
Changes of policy
If you have any questions or concerns regarding our Terms and Conditions or any element of Oneskee's policy, please contact us via the "Contact Us" page on the website. Oneskee reserves the right to change these Terms and Conditions at any time. Any changes will be reflected on this page with an updated "Last Updated" date at the top of this document. We recommend checking this page periodically.
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